Quality Assurance

Quality Products:

We are committed to providing premium skincare products, free from any known harmful ingredients, to meet the needs of at least 90% of our customers. Through an efficient R&D process and meticulously planned supply chain management system, we ensure that our products are priced lower than the industry average.

Customized for Customers:

Recognizing the diverse skin types and requirements in each market, we have provided personalized skincare solutions for over 50 clients. Our research and development testing team can address the needs of over 80% of customers, helping them create ideal skincare products tailored to their preferences.

Sustainable Commitment:

We prioritize environmental and social responsibility, employing sustainable production and packaging methods to minimize our impact on the environment. Over 70% of our product packaging materials are recyclable. Furthermore, none of our products undergo animal testing.

Customer Service:

With over 5 years of customer service experience, our customer support team handles up to 200 customer inquiries daily. Whether it's simple query resolution or complex technical support, we respond within 1 hour of receiving requests, even during off-hours, and aim to resolve conversations within 12 hours. We guarantee customer satisfaction, consistently maintaining a rate above 95%.